At Your Service
Have questions about the Freedom Store? We will be happy to help. Browse down to find answers to your questions. If you still need help, please use the form below to contact us. Thank you for shopping at the Freedom Store. Let's walk in freedom together!
How can we help?
Do you accept international orders?
International orders are accepted. Please allow 3-4 weeks for orders to be received. There is an additional fee for international orders. Please contact us for questions about your international order. Use the form on this page
What are my shipping options?
Once order has been placed, please allow your item(s) to be shipped within 10-14 days. There is an additional fee for expedited orders. This fee must be paid in advance. Please use the form on this page to contact us to discuss express shipping fees and options.
What is your returns policy?
Use this link to read our Returns and Refunds Policy.
I’m having problems placing my order, what can I do?
Refreshed your browser and try again. If you continue to have issues with placing an order, please contact us by completing the form located on this page. In the subject line write: Freedom Store. Someone will contact you as soon as possible.
My order has not arrived, how can I get assistance?
If it has been 10 days and you order has not arrived, please use the form on this page to contact us. In the subject line write: Freedom Store. Someone will contact you as soon as possible.
Still Got a Question?
Fill in this form and we’ll get in touch as soon as possible:
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Write to us:
500 Terry Francois Street
San Francisco, CA 94158
Mon - Fri: 7am - 10pm
Saturday: 8am - 10pm
Sunday: 8am - 11pm